Ask away! We want to know what you want to know. Send an email to [email protected] or reach out on the live chat and we'd be happy to answer your questions or discuss any feedback you might have
You can sign up for a free trial, no credit card needed. During this time, you will have full access to the tool for 15 days. Before the trial ends, we will notify you so that you can choose a paid plan to continue use Productmotion.
You can use any major credit card to purchase a subscription.
You pay for the number of "makers" in their Productmotion workspace. A "maker" is an "editor" user that has full access to all feedback, feature, and roadmap features (create, modify, delete, prioritize, create insights, etc.). Having an active workspace requires at least one maker. Within makers, at least one needs to be designated as an "admin" who will have administrative rights to the workspace (adding / removing users, billing, etc.). Every Active workspace can invite an unlimited number of “collaborators” which are view and comment only users. Collaborators can share feedback via comments and access data in feedback, features, and roadmaps, but they cannot make changes.
Productmotion is designed to be easy to use and the onboarding experience is meant to guide you through the most useful parts of the product. If you instead would like a personal customer success expert to run you through a custom onboarding experience, we would be happy to! Please reach out to [email protected] or sign up for a demo.
If you are on a yearly plan, you will have a number of yearly licenses that you had paid for. You can change which users are makers within the year, but you cannot reduce the number of maker seats. You can always add new maker seats. If you are on a monthly plan, you can increase or reduce the number of licenses at any time. All changes are pro-rated.
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