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Integrate Zendesk with Productmotion

Surface and make use of product feedback from Zendesk support tickets

Your support team works hard everyday to help keep customers happy. Naturally, they are getting first hand feedback that can help evolve your product into one that delights customers. This is valuable feedback that Product teams can utilize in the creation of new and upcoming features.

Rather than leave these valuable insights locked inside of Zendesk destined to dissappear into the abyss — with the Zendesk integration you can transfer important support tickets Productmotion. The product team can then review the feedback in conjunction with data from other sources. Productmotion enables the team to connect feedback to upcoming ideas that are being worked on and helps to inform prioritization and design.

Capture Support Conversations

Push relevant Zendesk support tickets containing product feedback to Productmotion

See all your feedback in one place

Feedback from Zendesk (and other integrations) all arrive in an organized unified inbox. From here, the product team can dissect and analyze user needs and use the link the feedback to related feature ideas and prioritize what to work on next.

Highlight and Link Product Insights

Use Productmotion's tools to highlight important product insights and link them to related features. These insights can later be used to help to inform the prioritization of what to do next.

Easily capture and make use of product feedback from Zendesk support tickets

Have questions about an integration or how it works with Productmotion?

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Copyright © 2023 Productmotion

All rights reserved