Your support team works hard everyday to help keep customers happy. Naturally, they are getting first hand feedback that can help evolve your product into one that delights customers. This is valuable feedback that Product teams can utilize in the creation of new and upcoming features.

Rather than leave these valuable insights locked inside of Zendesk destined to dissappear into the abyss — with the Zendesk integration you can transfer important support tickets Productmotion. The product team can then review the feedback in conjunction with data from other sources. Productmotion enables the team to connect feedback to upcoming ideas that are being worked on and helps to inform prioritization and design.